[Online data] Second-hand goods reaches unprecedented levels in fashion and electronics According to data from both Fox Intelligence and Fevad, the two most buoyant categories online, in 2023, are where second-hand does not exist. In fashion, second-hand accounted for more than 40% of online sales in 2023. In electronics, more than a third of the market has shifted, in value.
[Analyze] The six major challenges facing retail in 2024 A few of the barriers for retail in 2024 include generative AI, retail media, decarbonisation and CSRD, omnichannel efficiency or social commerce. Retail, commercial property and retail tech sectors are all facing new pressures. What they all have in common is the need for efficiency and hyper-agility, against a backdrop of fluctuating demand and financing pressures. The challenge is to generate Ebitda to finance recovery plans (digital transformation and price cuts) and settle residual debt.
Carrefour evaluates a grocery subscription program that includes Netflix Europe The food retailer wants to expand offerings to build customer loyalty, while the video-on-demand platform is looking for new ways to win customers.
Supply chain: Blue Yonder launches generative AI functionality Americas As generative AI use cases have been mushrooming in the retail sector, US supply-chain management software publisher Blue Yonder (formerly JDA,…
In South Korea, Chanel condemned again for excessive data collection Asia On November 23,2023, Chanel (2022 sales up by 17% at €16 billion, with 50% coming from Asia-Pacific) was fined US$2,761 by the South Korean data protection watchdog called PIPC (Personal Information Protection Commission).…
Children’s data: TikTok fined US$ 367 million in Ireland Europe While the European DSA is forcing the platform to be more transparent and protect privacy, the Irish regulator has just punished TikTok for misuse of children's data.
[Info mind Retail] Cdiscount: +30% conversion thanks to GPT-4 Europe Since July 2023, Cdiscount (80 million products) has been exploring the industrial use of generative AI, particularly for product categorisation.…
[Amazon results] Operating margin doubled, driven by e-commerce and the marketplace in Q2 2023 Amazon's total sales rose by 11% in Q2. While cloud services continued to slow, e-commerce and the marketplace returned to sustained growth. To improve efficiency in the last mile and speed up deliveries still further, the group is rethinking the logistics strategy in the U.S.A.
Lidl launches a retail media business in Germany Europe On 18 July 2023, the German Schwarz Group (owner of Lidl and Kaufland) announced the immediate launch of an online retail media offering,…
Sandrine Préfaut, Locala: “A quarter of retailers have begun to ‘discountise’ their offer” Interviews In an exclusive interview with mind Retail, Locala, a specialist in multi-local solutions ranging from "drive to store" to visibility issues, presents the three key findings of an annual survey of 3,000 consumers in 5 countries (France, UK, Italy, Netherlands and Belgium). Sandrine Préfaut, Locala's Managing Director for Europe, outlines key trends.