Infos IDKids streamlines the store network and will be laying off 14% of staff After closing 44 Catimini stores in 2023, the IDKids group is to cut two banners and lay off 14% of its workforce. According to our sources, one Board member already left the company.
Infos [confidential] After 3 months of a pilot, what are the results of Castorama’s chatbot powered with GenAI? As part of the 1to1Monaco event, Romain Roulleau, Marketing, Digital and Customer Director at Castorama, spoke to mind Retail about the results of the Hello Casto chatbot. He also detailed obstacles to adoption by Internet users.
Infos Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion” At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into customer relations in partnership with Iadvize. The next step is to integrate AI into vendor’s tools.
Infos Strategic expansion in the Middle East for The Conran Shop The Conran Shop (sales of €30.75 million in the FY to March 2022, up by 65%) is moving part of the business to the Middle East.…
Infos Ukraine: After Pandora, Yves Rocher and H&M, Zara resumes partial operations Pandora and Yves Rocher re-opened in Ukraine after suspension at the start of the war,…
Infos Troubled Maisons du Monde relies on Google’s AI to keep e-commerce afloat Maisons du Monde is unveiling a recovery plan, that focused on a new franchising model. Meanwhile, it is taking stock of how to use AI to improve performance, including digital acquisition campaigns and product specification sheets. Constance Fouquet, Executive Director of Digital, IT & B2B, spoke to mind Retail ahead of the 1-to-1 show in Monaco.
Essentiels Retail tech: What are the best-performing vendor technologies? As retailers struggle to retain staff amidst more volatile demands from consumers, tech platforms refining vendor businesses are innovating in all areas. These include task planning, messaging, e-learning, and H.R. management. For retailers, which solutions are used by LVMH, Longchamp, Chalhoub, Kiabi, Celio, Yves Rocher, Gamestop and Mobilier de France? For a digital publisher, what are future launches and investment priorities at Skello, Yoobic, Timeskipper, Partoo, Rise Up, Cegid and Simplifield? Our exclusive summary.
Infos [confidential] Skello relies on Open-Ai to speed up the creation of sales schedules After a steady growth in 2023, Skello detailed an annual roadmap to mind Retail. In addition to the integration of Open-Ai, major investments are now being made in API connectivity and analytics, signalling a shift towards greater operational efficiency.
Infos After Kiabi, Primark prepares to enter India Primark and Kiabi, two European giants in the low-price fashion sector, are looking to expand into the Indian fashion market. mind Retail takes a look at their respective strategies.
Infos Alshaya closes nearly half of stores in Egypt’s troubled economy After 18 years in Egypt, Kuwaiti operator Alshaya decided at the start of 2024 to cut more than 40% of its local business,…
Infos Regulatory : Vietnam wants to revitalise shopping streets Five years after the creation of the CPTPP trade agreement with the U.K., Canada, Japan, Malaysia, Vietnam, Singapore, Brunei, Australia, New Zealand,…
Infos Lulu Group to build a major mall of 288,000 sq.m in Ahmedabad In 2024, Abu Dhabi-based retailer Lulu Group (global annual turnover of US$8 billion in 2023) plans to build one of India’s largest malls.…
Infos Jérémie Levy, Converteo: “Generative AI prices are not easy to read or to budget for: we’re dealing with probabilism” Converteo, whose almost 50% of revenue comes from the retail, beauty and luxury sectors, supports retailers in collecting, modelling, measuring and activating data. Jérémie Levy, Managing Director, and Charles Letaillieur, AI Lead and Senior Manager, explain the cost model and budget issues associated with generative AI, and the current trend.
Infos Aramco strengthens in South America with the takeover of Esmax On 1 March 2024, Saudi Arabian oil company Aramco (valued at US$7.62 billion) acquired Chile’s Esmax Distribucion SPA from the Southern Cross Group (100% buyout,…
Infos [Confidential] Carrefour disengages from Africa According to our sources, Carrefour is progressively withdrawing from Africa, which began in 2013 with the creation of a joint venture between CFAO (55%) and itself (45%).…