Accueil » Chile. Victoria’s Secret increases sales with “Click & Collect” Chile. Victoria’s Secret increases sales with “Click & Collect” Since the Covid-19 crisis, physical stores have played a central role in e-commerce and omnichannel. Based on this lesson, the lingerie brand use VTEX's technology to deploy “click & collect”, generating visitor traffic and additional sales in stores. Through Sophie Baqué. Published on 01 August 2022 à 11h23 - Update on 10 March 2023 à 13h14 Resources … The background. In Chile, the Victoria’s Secret lingerie brand has 4 physical stores, all in Santiago. These are managed by a local partner, the Mexican group Axo. Since March 2021, the brand adopted the VTEX e-commerce suite for the Chilean market,… Sophie Baqué case studyclick & collectomnichannel