Kohl’s rolls out self-pick-up

Eager to improve profitability of e-commerce operations, Kohl's is rolling out a service of a self pick-up, throughout its whole U.S. store network.

Through Sophie Baqué. Published on 19 August 2022 à 16h36 - Update on 21 October 2022 à 21h45

Always at the forefront in terms of “drive to store“, Kohl’s department stores (2021 sales of US$19.4 billion up by 22%) are innovating with a new form of “pick-up”…