In 2022, Unibail Rodamco Westfield operated 4,500 orders in click & collect, in Velizy mall URW's shopping centres are rolling out omnichannel features. For the inauguration of a mutualised "click & collect" service in the Forum des Halles mall in Paris, announced in June in mind Retail, we reviewed the performance of the initial system set up at Velizy 2. With 30% of grocery orders, URW and FM Logictics have demonstrated the relevance of such relay points, especially for fresh products.
Chile. Victoria’s Secret increases sales with “Click & Collect” Since the Covid-19 crisis, physical stores have played a central role in e-commerce and omnichannel. Based on this lesson, the lingerie brand use VTEX's technology to deploy “click & collect”, generating visitor traffic and additional sales in stores.