Jean-Louis Borde, Gemo: “We are going to launch a rental service for our baby range” Fashion retailer Gemo, part of the Eram group, adapted logistic tools to embrace a circularity journey for rental services. Jean-Louis Borde, Supply-Chain Director, explained adoption of the new version of Manhattan Active's Warehouse Management System (WMS), which is currently deployed.
Fashion: U.S.A. second-hand clothing is struggling to make profits Americas In America, both ThredUp and The RealReal continue to report losses. According to GlobalData, the second-hand fashion market is fast overtaking as the traditional market.
Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion” At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into customer relations in partnership with Iadvize. The next step is to integrate AI into vendor’s tools.
Troubled Maisons du Monde relies on Google’s AI to keep e-commerce afloat Europe Maisons du Monde is unveiling a recovery plan, that focused on a new franchising model. Meanwhile, it is taking stock of how to use AI to improve performance, including digital acquisition campaigns and product specification sheets. Constance Fouquet, Executive Director of Digital, IT & B2B, spoke to mind Retail ahead of the 1-to-1 show in Monaco.
Temu wants to open a digital marketplace to American sellers Americas Asia The e-commerce platform Temu (a subsidiary of PDD Holdings, Pinduoduo’s parent company), known for low-value products,…
[Amazon results] Strong growth and profitability in 2023, thanks to a rebalanced business model After a sharp post-Covid-19 slowdown, Amazon is recovering. In 2023, sales rose by 11.8% in one year, representing US$60.8 billion in additional revenue. After reorganising logistics business and laying off large numbers of staff, the operating profit more than tripled. Net margin now stands at 5.3% of sales.
The Digital Service Act extends authority to all marketplaces Europe From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union,…
[Case study] At Rue du commerce, vendors’ sales up 120% with Qashflo Exclusively for mind Retail, Benjamin Guigue, Offer Director at Rue du Commerce, takes a step back on the implementation and integration of fintech services from Qashflo. In 2 years, these allowed sellers to stabilise an offering and boost sales thanks to renewed cash flow.
[Online data] Second-hand goods reaches unprecedented levels in fashion and electronics According to data from both Fox Intelligence and Fevad, the two most buoyant categories online, in 2023, are where second-hand does not exist. In fashion, second-hand accounted for more than 40% of online sales in 2023. In electronics, more than a third of the market has shifted, in value.
Kristen d’Arcy, True Religion: “After Instagram Shopping, the next step is to launch e-commerce on TikTok” Americas Kristen D'Arcy, Chief Marketing Officer of the True Religion brand since July 2023, is boosting Instagram and TikTok to win support from younger consumers. In an interview with mind Retail, she presented results from social media and her roadmap for 2024.