Tech in-store: guided tour of the Decathlon Lab for South East Asia mind Retail invites you, in video and photos, behind the scenes of the Decathlon Lab located in Kallang (Singapore). In this 5,000 sq.m store, the company has opted for a rational technological approach to improve the operational efficiency of its teams, payment and conversion.
Stephan Veyret, CEO Decathlon Singapore: “We are moving from retail to an ecosystem of services around sport” Interviews As the hub of the South East Asia region, Singapore is a market where Decathlon is testing many innovations, including cashless, Scan & Go, automated in-store picking that prepares 600 orders per day and robotic inventory to save working hours. Stephan Veyret, C.E.O. of the subsidiary, shares with mind Retail key figures of the latest omnichannel and CSR steps, and the next strategic projects.
Naterial, Comptoir des Artisans: Leroy Merlin refines its offer Europe The Adeo Group (2021 turnover: €32.4 billion, of which 6.6% are online sales) is to launch a Naterial showroom format dedicated to outdoor design.…
The Home Depot launches new app for in-store salespeople Americas In the US, The Home Depot (9-month 2022 sales: US$121.6 billion, up 5.3%) has launched an application,…
Charging for returns: pure players follow the lead of omnichannel retailers Since spring 2022, H&M and Zara adopted a policy of charging for returns on online purchases, thus setting standards for standardisation of e-commerce market. Some pure-players are following this lead, marking a new evolution in this competitive market. mind Retail summarises the commercial policies of the main online fashion players in Europe and in the U.S.A.
Japan. Shein opens its first permanent store to boost omnichannel Asia Chinese fast fashion giant Shein (valued at €91 billion in April 2022) will open a first permanent store in Tokyo on 13 November. Located in the lively Harajuku district,…
Germany: In 6 months, online optician Mister Spex opens 12 stores Europe The German online optician Mister Spex is continuing a very controlled foray into the physical world. In November 2022, it will open a first store in Switzerland. “This will be our 65th store in total,”…
Chile. Victoria’s Secret increases sales with “Click & Collect” Since the Covid-19 crisis, physical stores have played a central role in e-commerce and omnichannel. Based on this lesson, the lingerie brand use VTEX's technology to deploy “click & collect”, generating visitor traffic and additional sales in stores.
