Accueil » “The best payment experience is offered by Uber” “The best payment experience is offered by Uber” As one of the final decisive steps, consumer payments is a battlefield for retailers looking for innovation, efficiency and speed. We investigated a retail arena in full swing. Through . Published on 15 November 2017 à 15h21 - Update on 10 May 2019 à 17h33 Resources “To me, the best modern payment experience is when there is no physical money or bank card. This is the case with Uber, which generates an immediate transfer of funds” said Jean-Bernard Della Chiesa, Innovation Director at underwear retailer Undiz during the Retail Euphorie Conference held at Adyen in early November 2017. Traditional payment services are often associated with difficulty. According to Mr. Ziv Carmon, Marketing Professor at the Insead Business School across various campuses in Europe and Asia, “Payment is a painful moment. The idea of waiting in a line generates anxiety for many customers”. Today, China is obviously leading the race for payment innovation in the retail sector, with WeChatPay and Alipay payment wallets, which are fully integrated into mobile messaging applications. For Thierry Garnier, Chief Executive Officer of Carrefour-China,… This article is for subscribers only Already have an account? Log in You are not registered yet ? Sign up for a free trialfree for 1 month Online services : studies, analyses, databases and much more Daily Briefing : latest news digest Weekly letters Last name First name Email address Essentials Synthèse et historique de tous les contenus sur une thématique suivie en détails par la rédaction Les dernières publications E-retail media: a market in the process of a formal structure Pre-orders, on-demand manufacturing, planning are all innovations in a supply chain Analyzes Synthèse et historique de tous les contenus sur une thématique suivie en détails par la rédaction Les dernières publications Ads.txt: which advertising providers do retailers work with?