USA: E-commerce returns breaks records

Through Bleuenn Fequant. Published on 22 April 2022 à 17h21 - Update on 21 October 2022 à 21h32

In the USA, retail product returns reached US$761 billion in 2021 according to the NRF and Appriss Retail. The rate of returns was 16.6% of total retail sales in 2021,…