Ikea. “We’re going to open a fully automated click & collect counter”

With 30% of sales online, Ingka is betting on automation to gain momentum and improve customer experience with more flexibility.

Through . Published on 15 October 2021 à 18h17 - Update on 15 October 2021 à 18h22

Ingka Group, the main franchisee of the Inter-Ikea Group managing the bulk of stores, shopping centres and online operations, reported annual financial results on October 14, 2021. For the fiscal year ending August 31,…